Clients
Heartland Care Recruitment

Make Heartland Care Recruitment the first and only call you will need to make when you need assistance with any recruitment pressures within the Healthcare and Social Care Sector. This includes:

– Emergency cover 

– Long term contracts

– Permanent recruitment

Our recruitment package is designed and operates to remove the stress and pressure caused when you and your residents require additional skilled workers to cover for staffing shortages. Your recruitment consultant will not only operate to the highest standards set by the C.Q.C. and will also work within our internal H.I.C.A.R.E values giving you the peace of mind that you are getting the service that you and your care home deserves.

We are not just a face on a website or a voice from a distant call centre. We operate an open-door policy to our clients and welcome you to come meet wit us at our local office or if you prefer; we will be delighted to come and meet you! As your Heartland Care Recruitment team are all based locally to you can be rest assured that we will take our role as serious as you do whilst you take care for our extended friends and family.

Call  0115 8456 443 to arrange a visit to discuss how together, we can make a difference.

Heartland Candidate Guarantee

As you would expect, Heartland Care Recruitment recognise the importance of candidate compliance and take every area of this as serious as you and the CQC do. We therefore have stringent systems in place and a Dedicated Compliance Manager that monitors and enforces standards whilst assisting candidates to remain compliant to work in the health care sector. As a minimum the following will have taken place prior to any candidate being made available for work:

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Face to Face Interview

To assess candidate needs and suitability within their chosen field of work. Heartland Care use a specialist interview process that is proven to provide excellent candidate profiles that enable our team to match the right candidates to your Care Home or area of Health Care.

Referencing

All candidate’s work history is verified and reference checked up to a minimum of 5 years for Adult Services. A full background check is completed and verified from compulsory education until current for any person wanting to work within Children’s Services.

Application Pack

An in depth application pack is completed in full and checked at registration. We operate an open-door policy to all of our clients and welcome you to arrange a visit to view or audit these files at any time.

Skills Assessment

We use a specialist assessment criteria to match a candidates skills and personality to meet the requirements of both your residents and in-house personnel.

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Enhanced DBS Disclosure

Using an online system to making the process quicker, Heartland Care Recruitment ensures that all candidates have an up to date enhanced DBS that is suitable to working with Adults and Children. These are checked online monthly and renewed annually. All candidate will have a clear DBS unless stated by the Consultant and a risk assessment has been completed which will be provided to you prior to accepting any candidate with any information.

Uniform and ID Badge

Our Health Care worker will arrive wearing Heartland uniform and display their photo ID badge unless otherwise advised.

Verification

Your dedicated Compliance Manager will verify all qualifications, mandatory training, nurse’s PIN, and any other training certificates to confirm authenticity. All training or qualifications that have an expiry date are monitored and checked as scheduled, whilst a Nurse’s PIN is checked monthly.

Candidate Profiles

Prior to the candidate’s arrival, a standard profile will be provided to you which includes; confirmation of DBS information, nurses PIN, training details and a profile photo. Should you desire a bespoke profile to include any further details, just ask and your consultant will be happy to add any other information you require.

Client Testimonials

I have worked with Heartland in my capacity as Manager of a Nursing Home.

Craig and his team have provided me with temporary staff whilst we were recruiting.

The staff are hardworking and dedicated professionals, who fitted in and worked as part of the team.

They are well trained, and deliver person centred care.

Craig and the staff in the office were always available to answer calls and provide cover for us at short notice.

I would not hesitate to recommend this care agency.

 

H.K. December 2019  Nursing Home Manager.
H.K. December 2019

Heartland Care Recruitment have supplied both Health Care Assistants and Nurses to our nursing home for service users with complex needs since August 2018. Due to the nature of our Care Home it is essential to find both Nurses and Care Assistants that are suitably trained and experienced to deal with challenging behaviour but also show commitment to the role of supporting our guests.

The staff at Heartland Care Recruitment work to high standards set out by the management team which is very helpful to us especially when we have last minute requirements. The team are personally available outside of office hours and always respond to our request with confirmation of cover offered quickly.

CT  Recruitment Manager
CT

Our Service Guarantee

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Response Time

Guaranteed 15-minute response time to all staffing requests. 

Out of Hours

Heartland Care Recruitment ensure a team member is always available out of office hours.

Candidate Files

We keep all candidate files up to date inline with GDPR and CQC requirements.

Continuity

Heartland Care Recruitment ensure a regular workforce is available to maintain continuity.

Candidate Profiles

Candidates profiles will always be provided prior to start.

Provision

Provision of both Registered Nurses and Support Workers.

Emergency Shifts

Provision of both Registered Nurses, Care and Support Workers.

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Honest Response

You will find that we all give an honest response to all requests.

Compliant Candidates

We pride ourselves on guaranteeing compliant candidiates set to CQC standards as a minimum.

Local Knowledge

In depth local knowledge including challenges faced using public transport.

Requirements

Candidates will be prepared to meet your specific requirements.

Face to Face Visits

Our personalised approach includes regular visits to discuss the service we provide.

Local Workforce

Our candidates understand the community you are serving.

Bespoke Service

Heartland Care Recruitment can provide a bespoke service to meet your specific needs and requirements. To find out more about this service, use the contact form below and will be straight back in touch.

years experience

temporary candidates

Private Care Homes

permanent candidates

Get In Touch

Location: Heartland Care Recruitment,           Foxhall Lodge, Foxhall Rd, Nottingham NG7 6LH

Telephone: 0115 845 6443

Email: contact@heartlandcare.co.uk

Opening Hours: Mon-Fri: 9am - 5pm

Out of hours service: Available mornings, evenings and weekends.

Heartland Care Recruitment ©

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